Realistic De-Escalation thoroughly dissects the complex concept of “de-escalation” and the many elements in determining its feasibility or effectiveness in a variety of encounter types. This deeper knowledge of de-escalation is valuable to both security officers and supervisors called in to review force events after the fact. All these parties will need to determine to what extent using de-escalation techniques is feasible in specific high-pressure and rapidly unfolding encounters.

Participants in the course will learn concepts and methods that support de-escalation efforts when personal connections can be made between officers and subjects. These attendees will be given knowledge regarding ways to help people in a state of mental health crisis, or whose perception of reality is altered. Officers will be able to better manage human beings with better skills around establishing contact, building rapport and gaining influence to achieve police objectives.