Situational Awareness & Verbal De-Escalation

Situational Awareness (SA) in its simplest form is knowing what is going on around us. This course focuses on building situational awareness in everyday settings. Learn to develop a healthy awareness of what is taking place around you. This course will focus on teaching you ways you can increase your attention to people, location features, and problems you may need to address.  You will be given opportunities to practice awareness skills, allowing you to identify threats earlier and select from your predetermined plan, how you will respond in a specific situation. 

Verbal De-escalation techniques are used when a person is becoming disruptive in an inappropriate location and time. This could be during a church service, in a classroom, an office or other non-church-related locations. 

You will learn how to identify warning signs that can lead to a crisis incident. Assess risk and use verbal techniques to defuse situations before they become violent. Use disengagement skills to avoid or minimize injury and keep yourself, your congregation and others safe.